Relationship Manager Team Leader Mumbai Jobs

C P Careers Private Limited
Job Details
Team Leader
CTC 8 12 lacs p.a
Requirements: Immediate joining required
Field: Education Technology. Product is a blockbuster and has shown tremendous conversion potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.
Profile
Job summary:
Lead a team of 12 people which are responsible for maintaining relationship with the customers and resolving their issues by coordinating across different departments
Drive targets through incentive, performance management of team and strong analytics.
Improve efficiency of the system by suggesting and executing new solutions.
Role & Responsibilities (teacher recruitment):
Lead a team of 12 strong operations managers to provide top notch experience to customers / teachers
Deep performance management of team to achieve Six Sigma output
Coordinate with tech, curriculum and cross functional teams to resolve customer issues
Skills (common):
Very high on Detail orientation
Strong Analytical skill
Target oriented & Customer obsession.
Recruitment Method
1. 3 Round of Interviews shortlisting by Company Recruiter, Senior Team Member, and Director, Ops
Qualifications
Excellent communication skills/English speaking abilities
>3 years of relevant experience (Team Lead for Relationship managers in financial services/Banks/other corporate firms)
Working hours
12PM to 9PM or 9PM to 6AM
6 days working
Sat/Sun is working; off day will be a weekday
Qualities Needed for This Jobs
Team Leader, Team Handling, Assistant Manager, Team Manager
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Candidate Profile
Lead A Team Of 12 People Which Resolves Customer/teacher Queries Through Chat, Email Or Phone Call. Queries Are Technical In Nature And Require Understanding Of Basic Hardware/software Issues As Well As Operating Ops Panel
Looking for Bachelor Of Arts (b.a), Bachelor Of Commerce (b.com), Bachelor Of Science (b.sc) graduates profile.
Sample Placement PapersT
More Information
Location Mumbai , Maharashtra
Education Bachelor Of Arts (b.a), Bachelor Of Commerce (b.com), Bachelor Of Science (b.sc)
Experience 3 (yrs)
Industry Financial Services
Job Type : Full-time
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How to Apply
https://chat.whatsapp.com/LyEF2ZjoSTZ9IFpMb3duTIClick Here Get Jobs on Whatsapp

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